![]() ![]() Apple works to make you happy, and not just to meet some legal requirement.Apple’s warranty program, AppleCare Plus, just saw a significant expansion in its coverage with an added annual repair for accidental damage. While you may not find precedent for them to fix any of those issues, you'll soon find that you won't need to. I cannot express here how good it really is. They will make you feel like you own part of the company. Apple's customer service is bar none the best in the world. I always encourage people to make use of their warranty. They also overnighted a new battery when my MacBook Pro was 6 months out of warranty! My friend had his replaced, free of charge, after he dropped it and admitted to such when bringing it in (he is not alone here, as I have had other friends receive the same treatment). I have personally had them replace my iPhone even though I couldn't reproduce the problem I had reported. The unit should after all retain its coating and they may tell you it's a "one time cosmetic replacement," but will still do the servicing. ![]() But press them and you'll find that they may just acquiesce. As for the weathered keyboard key, they may likely do the same as that shouldn't be happening and a replacement key (which they will likely have a plentiful supply of in the back) costs next to nothing and is trivial to swap.Īs for the scuffing on the case, they may shy away from that as that is a) a considerable amount of work to do and b) not cheap. Apple will replace it free of charge under your warranty. Is it worth taking it in? Absolutely! Apple have legendary customer service and will likely fix things they have absolutely no legal obligation to fix. Is it possible that I could get these issues repaired since I have AppleCare? Is it even worth taking in to an Apple Store? If they wouldn't do this for free, how much would they be likely to charge me? A layer of the material seems to be chipping away slowly here's a picture where you can see the backlight shining through a few tiny holes. My left command key is starting to wear through. I haven't put any particular extra stress on this part of the body, but the silver coating is coming off. The right-front corner of the body is scuffed and losing its silver coating. ![]() I did find this question which seems to have a satisfactory answer for this particular issue. I've covered it with electrical tape for now. The rubber/plastic coating around the MagSafe end of the cord has begun to fray a little bit. My power cord recently started coming apart. I've had a few minor/cosmetic hardware issues: I have a Mid-2010 MacBook Pro with AppleCare. ![]()
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December 2022
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